Contact us
Questions, order updates, or a grievance — the fastest channel is WhatsApp; email works for anything you'd rather have in writing.
Order queries, product questions, tracking, refunds. Monday–Saturday, 9:00–18:00 IST. We aim to reply within one working day.
+91 99599 93973
Correspondence, legal notices, returns dispatched by pre-approved reverse pickup.
Arata NutraceuticalsFlat No. 107, Vasantha Green View
Sy No. 79 of Hafeezpet, Miyapur
Hyderabad 500049, Telangana, India
Prasad
For consumer complaints under the Consumer Protection (E-Commerce) Rules, 2020; content and intermediary complaints under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021; and any request concerning your personal data under the Digital Personal Data Protection Act, 2023.
- Direct email
- aeternyxbyarata@gmail.com
- Direct phone
- +91 99599 93973
- Address for legal notices
- Flat No. 107, Vasantha Green View, Sy No. 79 of Hafeezpet, Miyapur, Hyderabad 500049, Telangana, India
Consumer grievances (Consumer Protection (E-Commerce) Rules, 2020) are acknowledged within 48 hours and resolved within 30 days. Content and intermediary complaints (IT Intermediary Guidelines Rules, 2021) are acknowledged within 24 hours and resolved within 15 days. Requests under the Digital Personal Data Protection Act, 2023 are handled through the same channel.